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From: Lupin (Rep: 204) reply to zuggurnishtDate: 05/13/2009 00:48
Forum: Casual Lounge - Msg #199Thread #672603226 (Rec: 0)

Generally banks are pretty good with giving you a one time curtesy reversal but I also had bad luck with Chase Morgan being stingy. It's sad to know some brokerages are like that. I wonder if they really know what customer service means and what would cost them in the long run for making just a few extra bucks.

Some other companies I also had BAD experiences:

Best Buy
Priceline (lied to me and refused to refund)

Good companies I have pleasure dealings with and would highly recommend:

Just some to come to the top of my head but I am sure there are many more.

Note: By reading this post, you have agreed to run around the room which you are currently in, flapping your arms, and sqawking like a chicken.

Reply to zuggurnisht - Msg #198 - 05/12/2009 13:02


They charged me inactivity fee after me securities total value dropped below the min for just a few days in middle of the qtr...

also after using a free trial of one of their stock trading tools they charged me $100 dollars when i made a trade (not through the software) 2 month's later...i later found out that its free so long as you have $50000 in equity...THEY DID NOT MENTION THAT WHEN I LOGGED ON TO THE SOFTWARE

Now they say they may credit me in 2 weeks if they determine that i haven't been using the software... and they gave me 1 free trade (trades are 20$ not the 9.99 flat fee they mentioned when i signed up) against the inactivity fee...but wont let me close my account without paying $150

i may be an idiot but their marketing is tricky and i don't appreciate it.
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