[an error occurred while processing this directive]
Account Q&A
Home > About Us > Help Desk > Account Q&A

 General Questions
How do I login?
What can I do if I forgot my password?
What can I do if I want to change my password?
How do I login as a different users?
How do I save my password in the browser so that I don't have to login every single time?
How do I disable cookies?
How do I enable cookies?
What can I do if I have problem to register?
What can I do if I have problem to login?
Will you provide free e-mail service in near future?

 

 Answers

How do I login?
We don't have a specific "LOGIN" button yet. But the login page will appear automatically when you click on any page that need your membership. We expect to have an "LOGIN" button by the time our free e-mail service are launched.

back to top

 

What can I do if I forgot my password?
If you forgot your password, please click here to fill out the password request form. Once we get your request, we will email your password to the email account that you registered with us.

back to top

 

What can I do if I want to change my password?
Click here to change your password. Please be perpared with your user name and current password.

back to top

 

How do I login as a different user?
You will have to disable your cookies in your browser if you want to login as another user.

If you are using Internet Explorer:
Goto Tools --> Internet Options
Click on the Security tab
Click on Custom Level button on the bottom
Check on "Disable" for both question under Cookie section

If you are using Netscape:
Goto Edit --> Preference
Under categories at the left, double click on Advanced
Check the option "Disable Cookies"

back to top

 

How do I save my password in the browser so that I don't have to login every single time?
On the homepage http://www.thelion.com, click on the "Register" tab, and then click on "Save your cookies" page. Type your username and password and check YES for saving password.

back to top

 

How do I disable cookies?
If you are using Internet Explorer:
Goto Tools --> Internet Options
Click on the Security tab
Click on Custom Level button on the bottom
Check on "Disable" for both question under Cookie section

If you are using Netscape:
Goto Edit --> Preference
Under categories at the left, double click on Advanced
Check the option "Disable Cookies"

back to top

 

How do I enable cookies?
On the homepage http://www.thelion.com, click on the "Register" tab, and then click on "Save your cookies" page. Type your username and password and check YES for saving password.

back to top

 

What can I do if I have problem to register?
Server must be down or an error occurs when processing your application. Please report to the Webmaster, and we will have it fixed as soon as possible.

back to top

 

What can I do if I have problem to login?
You have either entered the wrong username or password. Please send us an e-mail and we will fix this with you personally.

back to top

 

Will you provide free e-mail service in near future?
Yes, our technology department are developing this All-in-One e-mail tool now. This service is expected to launch in Mid May, 2000. By that time you can get yourname@thelion.com. Please stay tuned for this free new service.

back to top



[an error occurred while processing this directive]